Feedback and Complaints Policy.

At the Harley Street Dermatology Clinic, we care about every individual that we meet and treat, and have thus become a favoured healthcare provider. This is not solely on the basis of our consultants’ world-class expertise, but also as a result responding to feedback that we have receivedover the years. We understand that rarely, situations might occur where you may be unhappy with our services and your clinic experience matters to us. If you do experience any issues or are unhappy about anything at our clinic, including correspondence before and after your visit, please let us know at the time by verbally informing a member of staff. If the event is after you have left the clinic, the please telephone or email your concern.

We offerFeedback Cards that you can help yourself toin the consultationrooms, the communal waiting areas and front reception desk that include means to contact us for feedback and complaints. The team can also provide on request a patient survey from the General Medical Council that you can fill out anonymously regarding any consultant you have seen at our clinic to help them help you better.

If at this present time you would like to email us you feedback on your experience, positive or not, kindly send that over to

Formal Complaints Policy: If you would like to write a formal complaint please put your complaint in writing by email to: or post to:

Sarah Sheridan
Harley Street Dermatology Clinic
35 Devonshire Place
London, W1G 6JP

You will get a receipt of your complaint and offer to discuss the matter within three working days. In the unlikely event that we are not able to resolve your complaint internally please see details below of how to seek arbitration or mediation if you are dissatisfied with the outcome.

Raising the matter with the Care Quality Commission.

Call on:
03000 616161
Email us at:
Look at our website at:

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Did you know?

Most moles are not a cause for concern and present a purely cosmetic problem. However, moles can occasionally undergo changes that lead to them becoming cancerous.

Acne is a common condition characterised by blackheads, whiteheads and cysts. It affects the greasy and hair-bearing areas such as the face, chest and back.

Accreditations & Awards.

Our Consultants.

Dr Adam Friedmann

Dr Victoria Akhras

Marie Louise Daly - Black and White - Expert Dermatologists in London

Dr Marie-Louise Daly

Dr Natalie Attard

Dr Laura Proudfoot

Dr Alvin Lee

Dr Abha Gulati

Dr Sanjar Rajpara

Dr Sasha Dhoat

Dr Suchitra Chinthapalli

Dr Richard Coelho

Fiona in Black and White - Expert Dermatologists in London | Harley Street Dermatology Clinic

Dr Fiona Worsnop

Dr Andrew Lock

Meena Arunachalam in Black and White - Expert Dermatology Clinic in London | The Harley Street Dermatology Clinic

Dr Meena Arunachalam

Recent Blogs.

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