Following the announcement from the Government on Saturday 31st October regarding a second national lockdown which comes into force from Thursday 5th November, we would like to reassure you that The Harley Street Dermatology Clinic will remain fully open to provide clinically led dermatology services.

We understand that despite the ongoing pandemic, dermatological conditions such as severe acne, eczema and skin cancer will still occur and will still need urgent treatment, so appointments will continue as normal. As we are a clinically led facility, we are able to continue to provide our full range of services in a care quality commission approved safe environment.

We understand many of you may still have concerns about the current outbreak of Covid-19 and we are continuing to maintain the highest standards of hygiene and infection control within our clinics. We have taken the following steps to ensure we keep our staff and patients healthy in the coming months:

• All patients must wear face coverings at all times while inside the clinic and only remove at the request of your clinician.
• Any staff who are feeling unwell or showing symptoms will not come to work.
• All patients will continue to receive a COVID screening questionnaire.
• We ask patients who are feeling unwell or showing symptoms to rearrange their appointment.
• We ask all patients not to arrive at the clinics early for their appointment as we are limiting waiting room numbers.
• All patients will have their temperature checked on entry, if it is above 37.8C you will be advised to return home, follow government guidelines and rearrange your appointment.
• All patients will be encouraged to use anti-bacterial handwash on entry and exit of the clinic
• All consultation & treatment rooms will be prepared prior to your appointment. We have also increased the frequency of cleaning of the building, including door handles.
• Staff will be wearing required personal protective equipment (PPE).
• We have put in place social distancing measures throughout our clinics, where possible.

Back in March, we introduced video consultations as a means to attend your appointment without visiting the clinic in person. Due to the success of these video consultations and in light of the positive feedback we received, we will be continuing to offer video consultations to those who are still unable to attend the clinic in person. To book a video consultation, please book an appointment as normal and let us know you would like to book a video consultation.

If you wish to book an appointment with us or have any concerns or questions, please give us a call on 0203 944 5728, or email us on info@hs-dc.co.uk. To find out more information about our virtual consultations, please click here.

We thank you for your patience and understanding during this difficult time and we look forward to welcoming you through our clinic doors.

Best wishes,
The Harley Street Dermatology Clinic

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